Testimonials

Mrs Filsell. Lytchott Matravers. BH16

Thank you, fantastic job, even moved light cover from one oven to the other. Would recommend.

Mrs Filsell. Lytchott Matravers. BH16

Mrs Woodstock, Poole. BH14

Rob did a great job today – thank you! He was really friendly and professional. Really pleased with the results! Thank you again!

Mrs Woodstock, Poole. BH14

Mr Reichl, Poole. BH13

Rob cleans my oven annually and I’m always impressed by the outcome. Great service as usual.

Mr Reichl, Poole. BH13

Mrs Taylor, Poole. BH13

An amazing service, I’m so pleased with my newly cleaned oven! Thank you so much. I have booked again already.

Mrs Taylor, Poole. BH13

Mrs Green, Poole. BH16

Excellent service as normal. No fuss, no mess. Five stars from me.

Mrs Green, Poole. BH16

Mrs Holt, Poole. BH13

Thank you for my sparkling clean oven – just like new, excellent service – polite and punctual.

Mrs Holt, Poole. BH13

Mrs Campbell, Poole. BH12

Really nice efficient man called, quick and clean, fab job. Will definitely use again.

Mrs Campbell, Poole. BH12

Mrs Eaton, Poole. BH15

Came to clean my cooker, turned up on time and cleaned the cooker brilliantly. The cooker looked like a new one. Also he was a really clean worker.

Mrs Eaton, Poole. BH15

Mrs Armitage, Broadstone. BH18

Very efficient – Another years great cleaning. Always on time. Very friendly service. It’s become an annual cleaning, which is very much appreciated.

Mrs Armitage, Broadstone. BH18

Mrs Barclay, Poole. BH14

Excellent service. Friendly and helpful advice and very efficient and clean process.

Mrs Barclay, Poole. BH14

Mr Smith, Poole, BH16

OVENU have left me a lovely clean oven. Job carried out was brilliant, workmanship was first class. Service provided from start to finish was excellent.

Mr Smith, Poole, BH16

Mrs Stewart, Poole. BH14

Brilliant job. Thank you.

Mrs Stewart, Poole. BH14

Mrs Lockhart, Poole. BH12

Fantastic service. Will use again. Thank you.

Mrs Lockhart, Poole. BH12

Mrs Heath, Poole. BH17

Very pleased with the end result.

Mrs Heath, Poole. BH17

Mrs Beeson, Poole. BH18

Lovely job. Lovely man.

Mrs Beeson, Poole. BH18

Mrs Cockerats, Cranford Heath. BH17

I was so impressed with the gentleman who came round. My oven came out like new. I will surely recommend this company to many of my friends and family. Many thanks.

Mrs Cockerats, Cranford Heath. BH17

Mr Stead, Poole. BH15

Ovens like new. Great service, very clean, professional. Will use again . Thank you.

Mr Stead, Poole. BH15

Mrs Cribb, Poole. BH14

Efficient, friendly service. Bright, shiny clean oven!

Mrs Cribb, Poole. BH14

Miss Hall, Poole. BH16

Superb job! looks like a brand new oven. Will definitely recommend to friends and family.

Miss Hall, Poole. BH16

Mrs Ames, Poole. BH16

Thanks for a lovely clean, very professional and left everything perfect, as usual always recommended.

Mrs Ames, Poole. BH16

Dr Suhe, Poole. BH18

Thank you. Beautifully clean.

Dr Suhe, Poole. BH18

Mrs Lewis, Poole. BH12

WOW!! looks like a new oven. Can’t wait to get cooking again! Thank you. ‘VERY PROFESSIONAL!’

Mrs Lewis, Poole. BH12

Mr Dawson, Poole. BH18

Thank you so much for rejuvenating my oven and grill. It looks better now than when we moved in! Great service.

Mr Dawson, Poole. BH18

Mr. White, Broadstone. BH18

Very good service. Excellent. Very pleased. John is a great asset to your company.

Mr. White, Broadstone. BH18

Mrs. Blackman, Poole. BH16

Great service. John was very friendly, polite and clean – left no mess. Will definitely use again.

Mrs. Blackman, Poole. BH16

Mrs. Coupe, Poole. BH16

John is extremely helpful, has done an exceptional job – delighted with the work he has done. Thank you, John.

Mrs. Coupe, Poole. BH16

Mrs. Warren, Poole. BH14

Great service. Arrived early. Oven spotless, really pleased. Thank you so much.

Mrs. Warren, Poole. BH14

Mrs. Angus, Christchurch. BH23

Terrific service – Well mannered, polite, clean, conscientious and arrived promptly. John was extremely nice, we will be calling again. Thank you.

Mrs. Angus, Christchurch. BH23

Mrs. Light, Ferndown. BH22

Prompt, efficient service. Very clean and tidy – no mess. John was very polite and pleasant.

Mrs. Light, Ferndown. BH22

Mrs. Canham, Ferndown. BH22

John was extremely efficient, the ovens cleaned beautifully. He was pleasant and friendly.

Mrs. Canham, Ferndown. BH22

Mrs. Butler, Poole. BH13

Excellent service. Arrived on time and cleaned two ovens which now look like new. John is a very pleasant and helpful young man.

Mrs. Butler, Poole. BH13

Mrs. Fairbrother, Poole. BH12

Fantastic job, very pleased with the result! The valater was very polite, friendly and efficient. Would recommend to friends.

Mrs. Fairbrother, Poole. BH12

Mrs. Parry, Poole. BH12

Great job on a really filthy oven. Very impressed at the finished job. Polite and friendly. Many thanks.

Mrs. Parry, Poole. BH12

Mrs. Brown, Poole. BH17

Delighted with what looks like a new oven! Worth every penny.

Mrs. Brown, Poole. BH17

Mrs Tansey, Broadstone. BH18

Brilliant clean as hate cleaning both Aga and oven myself. ‘It’s a mans job’!

Mrs Tansey, Broadstone. BH18

Miss Shrotor, Poole. BH16

Thank you very much for the super job! Friendly service with a smile. Highly recommended to all, friends and family especially.

Miss Shrotor, Poole. BH16

Vicky, Boscombe. BH12

We were very pleased with the service we received, friendly staff and very surprised at how clean the oven turned out. Would definitely use them again. Thanks OVENU.

Vicky, Boscombe. BH12

Ms Bryan, Poole. BH14

Miraculous rejuvenation of our oven. Thank you!

Ms Bryan, Poole. BH14

Mr Johnstone, Poole. BH18

A very good job. The oven now looks like new. Fantastic job done.

Mr Johnstone, Poole. BH18

Liz Clarke, Poole.

Thank you so much. Have used you twice previously and you do an amazing job!! I am not lazy, but I could never, ever have got the ovens that clean. See you after Christmas.

Liz Clarke, Poole.

Mr Joyce, Poole. BH15

On time, clean and professional, great job.

Mr Joyce, Poole. BH15

Mr Orchard, Poole. BH15

Had double oven cleaned and new seals fitted. Very good job, clean and tidy work.

Mr Orchard, Poole. BH15

Mr Wingham, Brookenhurst. SO42

A job well done! Good customer service.

Mr Wingham, Brookenhurst. SO42

Mrs Drayton, Poole. BH18

Very friendly service and really pleased with the results. Would recommend OVENU.

Mrs Drayton, Poole. BH18

Mrs Kingham, Poole. BH15

Excellent job. No disruption at all. Quick and friendly service. Would recommend.

Mrs Kingham, Poole. BH15

Mr Eckett, Poole. BH13

Thanks for a job well done. Oven was spotless. Prompt service.

Mr Eckett, Poole. BH13

Mrs Jones, Poole. BH14

John did a very good job on the oven which is a fan oven. It came up like new and the outside.

Mrs Jones, Poole. BH14

Mr Morgan-Lee, Broadstone. BH18

Another good job. Thank you.

Mr Morgan-Lee, Broadstone. BH18

Mr Lancaster, Poole. BH16

John did an excellent job and his manner was friendly. I would recommend him and your company WITHOUT HESITATION.

Mr Lancaster, Poole. BH16

Mrs Rabjohns, Poole. BH16

Excellent service. Oven as new. John was very polite and helpful. Many thanks.

Mrs Rabjohns, Poole. BH16

Mrs Mitchell, Poole. BH13

Oven looks good, as new, fantastic. Thanks.

Mrs Mitchell, Poole. BH13

Mr Cormack, Bransome. BH14

Efficient service – oven looks amazing!

Mr Cormack, Bransome. BH14

Mrs L, Broadstone. BH18

Great job. Very clean oven! Nice guy, efficient and on time. Thank you again.

Mrs L, Broadstone. BH18

Mrs Stoner, Lilliput. BH14

Arrived before time and it looked really good when he had finished. Very polite.

Mrs Stoner, Lilliput. BH14

Ms Lavene, Poole. BH16

Very prompt and very reliable. Oven looks great, good as new – money well spent.

Ms Lavene, Poole. BH16

Mrs Sanderson, Poole. BH15

Thank you. Was extremely pleased with the service your engineer John gave.He was punctual, courteous and worked extremely hard and my oven looks brilliant. Will definitely use your services again and recommend you to friends. This was my Christmas present ‘from me to me’ ha ha! Well pleased.

Mrs Sanderson, Poole. BH15

Miss Hazelgrove, Broadstone. BH18

Thank you so much. John has done a fantastic job and my oven looks like new again! Great service.

Miss Hazelgrove, Broadstone. BH18

Mrs Butcher, Poole. BH15

I am very pleased with the cleaning and neatness. Thank you very much.

Mrs Butcher, Poole. BH15

Ms Coborn, Poole. BH12

Great service and a lovely clean oven too, or should I say OVEN’U’!!

Ms Coborn, Poole. BH12

Mrs Gregory, Parkstone. BH14

My oven is very, very clean! (NOW!!). John is very friendly and polite. He has left my oven area very tidy. He was prompt and courteous. Thank you.

Mrs Gregory, Parkstone. BH14

Mr Pike, Poole. BH14

On time friendly and good service. Well done.

Mr Pike, Poole. BH14

Mr Duly, Poole. BH18

Thanks. Professional, clean and friendly and all with a clean oven.

Mr Duly, Poole. BH18

John Wright, Poole. BH15

Very pleased with the result. Looks like a new oven!

John Wright, Poole. BH15

Mr Lister, Poole. BH14

Many thanks for a good service. My Neff oven looks new again. EXCELLENT, polite.

Mr Lister, Poole. BH14

Mr Bridle, Poole. BH18

Absolutely delighted. Excellent job done.

Mr Bridle, Poole. BH18

Miss Sheppard, Poole. BH13

Many thanks for a reliable service. I would highly recommend using OVENU.

Miss Sheppard, Poole. BH13

Mrs Cowan, Poole. BH14

Thank you for the prompt and efficient service. Very old oven, looks as clean and fresh as it could. Very pleased. Thank you.

Mrs Cowan, Poole. BH14

Mrs Craddock, Poole. BH12

As a first time user of OVENU I am very impressed – my oven is like new. Very clean and tidy workmanship. Will recommend you to family and friends

Mrs Craddock, Poole. BH12

Poole Station, Poole. BH15

Thank you very much OVENU. Now I can see myself in the oven. Excellent job.

Poole Station, Poole. BH15

Mrs Riley, Poole. BH17

Very pleased with the results.

Mrs Riley, Poole. BH17

Mr James, Poole. BH17

Excellent service. Will use again. Many thanks.

Mr James, Poole. BH17

Mr S, Poole. BH13

Very well done John, very clean job. Will use you again. Thank you.

Mr S, Poole. BH13

Mrs Pattison, Poole. BH12

Excellent. Lovely and clean!

Mrs Pattison, Poole. BH12

Mr Adams, Poole. BH15

A nice clean job!!

Mr Adams, Poole. BH15

Mr Barrett, Poole. BH13

Excellent job. Replaced lamp as well. Very clean and tidy work.

Mr Barrett, Poole. BH13

Mrs Drake, Poole. BH15

Thank you very much – a lovely clean oven again. Would highly recommend.

Mrs Drake, Poole. BH15

Mr Paul Beames, Poole. BH14

Brilliant courteous service. Highly recommended. Many thanks.

Mr Paul Beames, Poole. BH14

Mrs. S. R. Stears, Poole. BH15

Very pleased as always with the service. Thank you.

Mrs. S. R. Stears, Poole. BH15

Mrs Bennett, Poole. BH18

Very pleased with the service. Will be using again and will recommend to friends and family.

Mrs Bennett, Poole. BH18

Mrs Cribb, Poole. BH14

Pleasant, efficient service. Great shiny clean oven!

Mrs Cribb, Poole. BH14

Mrs Brown, Poole. BH15

Really pleased with how clean the oven is. Really friendly man. Will definitely be recommending them.

Mrs Brown, Poole. BH15

Mr B, Poole. BH15

John did an excellent job and the oven looks great!Really clean and tidy job and well presented. Excellent.

Mr B, Poole. BH15

Mrs Lorberg, Poole. BH18

Fantastic service, oven as good as new. Friendly staff, very happy with service and will certainly use again. Many thanks.

Mrs Lorberg, Poole. BH18

Mrs Jenkins, Poole. BH14

John did a Stirling job. Oven spotless and no mess left.

Mrs Jenkins, Poole. BH14

Dr Shuttleworth, Poole. BH13

Absolutely brilliant. My oven is spotless and looks brand new. Very professional service.

Dr Shuttleworth, Poole. BH13

Lisa, Poole. BH12

Very good service and very particular. I am very happy with it.

Lisa, Poole. BH12

Mrs Hayden, Poole. BH15

Delighted with the result. Friendly and helpful workman – well done John.

Mrs Hayden, Poole. BH15

Mrs Napper, Broadstone. BH18

Oven is now beautifully clean after 2 years of neglect. Thank you.

Mrs Napper, Broadstone. BH18

Miss Hurst, Poole. BH14

Very good service. Aga looks like new. Thanks.

Miss Hurst, Poole. BH14

Mrs Phelan, Broadstone. BH18

Everyone here is delighted with your man, excellent job. Would use you again. Brilliant. Thanks.

Mrs Phelan, Broadstone. BH18

Mrs Fripp, Poole. BH14

Great service, lovely clean oven. Thanks OVENU!

Mrs Fripp, Poole. BH14

Mrs Askurn, Dorset. BH13

Very good service. Kind and considerate.

Mrs Askurn, Dorset. BH13

Mrs Wallace-Smith, Poole. BH13

Excellent as always.

Mrs Wallace-Smith, Poole. BH13

Mrs Elcock, Poole. BH12

Very good job – well done!

Mrs Elcock, Poole. BH12

Mrs Ayling, Dorset. BH17

Fantastic job! My oven looks brand new. Thank U.

Mrs Ayling, Dorset. BH17

Mrs Austin, Poole. BH13

Great service! Your guy was friendly and on time. See you in 6 months.

Mrs Austin, Poole. BH13

Mr Thomas, Poole. BH14

Fantastic service! Very prompt to time, no mess in house and polite staff. Double oven now sparkling and ready for action! I would highly recommend this service to someone else!

Mr Thomas, Poole. BH14

Mrs Holbrook, Poole. BH12

I would like to thank John for a wonderful service, my oven looks like new. Thank you for an excellent job.

Mrs Holbrook, Poole. BH12

Mr Lundon, Poole. BH15

Very pleased with the work.

Mr Lundon, Poole. BH15

Mrs Molloy, Poole. BH18

Another fantastic yearly clean of my oven. Always a professional and friendly job.

Mrs Molloy, Poole. BH18

Mr Lewis, Poole. BH13

Excellent service, great guy. Very pleased. Will use you on my other property. Many thanks.

Mr Lewis, Poole. BH13

Mrs Hardy, Poole. BH15

I was very impressed with the efficiency of the job done by John and more especially his high level of emotions and intelligence. He was also very polite and took time to explain things. I would highly recommend him!

Mrs Hardy, Poole. BH15

Mrs Foley, Poole. BH13

Great job – polite, courteous and very professional. The end result was more than we had hoped. John very personable. Would recommend OVENU for anyone in the area. Thank you.

Mrs Foley, Poole. BH13

Mr Wilson, Poole. BH17

Thank you! Oven looks amazing – can’t believe you made it look so good!

Mr Wilson, Poole. BH17

Mrs Prince, Poole. BH21

A great job, very quick and kitchen left lovely, tidy and clean also.

Mrs Prince, Poole. BH21

Mrs Gillies, Bovington. BH20

Excellent service this morning from your service provider. Prompt and tidy – LOVELY.

Mrs Gillies, Bovington. BH20

Mr Smith, Poole. BH13

I am quite satisfied with the service. This is the third time I have used OVENU which speaks for itself.

Mr Smith, Poole. BH13

Mr Penney, Poole. BH15

A fast efficient cleaning of the oven. A job well done. Thank you.

Mr Penney, Poole. BH15

Mrs Simpson, Broadstone. BH18

A fantastic thorough job. My oven looks like new again.

Mrs Simpson, Broadstone. BH18

Mrs Smythe, Poole. BH16

Superb job! Looks like the day I bought it.

Mrs Smythe, Poole. BH16

Mrs Yeats, Broadstone. BH18

Excellent job! New oven!

Mrs Yeats, Broadstone. BH18

Mrs Jagger, Broadstone. BH18

Thank you for a very efficient service plus a very personable and pleasant operative. I would recommend your firm to anyone who needs it.

Mrs Jagger, Broadstone. BH18

Dr Steadman, Poole. BH14

Thanks for cleaning the oven – great job!

Dr Steadman, Poole. BH14

Ms Angela Lavender, Broadstone. BH18

Lovely and clean and very quick. Very impressive.

Ms Angela Lavender, Broadstone. BH18

Mrs Robertson, Poole. BH15

Very happy with the service and lovely clean oven, just like new!

Mrs Robertson, Poole. BH15

Miss Wilkes, Poole. BH14

Great service. Thanks.

Miss Wilkes, Poole. BH14

Mrs Young, Poole. BH16

Oven like new – fabulous job. Can you come every week?! Thank you.

Mrs Young, Poole. BH16

Mrs Jones, Clanford Cliffs. BH13

Very good friendly service and the cooker is clean which is a bonus. Oven like new. Thank you.

Mrs Jones, Clanford Cliffs. BH13

Mr Phillips, Poole. BH15

Great job, no mess as usual. Many thanks.

Mr Phillips, Poole. BH15

Mr. G. Golding, Broadstone. BH18

I am delighted with the oven, it looks LIKE NEW. It was so worth having OVENU to clean my cooker. John was very, very friendly and easy to talk to and so thorough. He stayed later than 2 hours and even glued on my broken switches. Thank you so much.

Mr. G. Golding, Broadstone. BH18

Mr Leimer, Poole. BH18

Very friendly and very helpful. Nice guy and a good job. Excellent service.

Mr Leimer, Poole. BH18

Mrs Sheridan, Poole. BH15

An excellent job. Very efficient and courteous.

Mrs Sheridan, Poole. BH15

Miss A, Poole. BH13

Very efficient and friendly service. Ovens look brand new! Very pleased. Will certainly use again!

Miss A, Poole. BH13

Mr Willis, Poole. BH12

Thank you for a great service.

Mr Willis, Poole. BH12

Mrs Rawlings, Poole. BH13

Very good service. Left everything clean and tidy. I would recommend them.

Mrs Rawlings, Poole. BH13

Mrs Ward, Poole. BH15

The oven looks great. The technician has done a really great job, tidy and polite. We will definitely use the company again.

Mrs Ward, Poole. BH15

Miss McManus, Poole. BH13

Excellent service. Thank you.

Miss McManus, Poole. BH13

Mrs Johnson, Poole. BH12

Fantastic service, so pleased as it looks like new.

Mrs Johnson, Poole. BH12

Ms Diapen, Poole. BH15

Good job well done. Oven looks like new again.

Ms Diapen, Poole. BH15

Mrs Wayman, Hamworthy. BH15

Friendly and efficient. Oven looks like new.

Mrs Wayman, Hamworthy. BH15

Miss Freeman, Poole. BH15

Nice guy, clean, tidy and polite. Has left my oven looking brand new. Will be booking up again next year.

Miss Freeman, Poole. BH15

Mrs Runhart, Poole. BH15

Very happy with the job done by John. Extremely helpful.

Mrs Runhart, Poole. BH15

Mrs James, Sandbanks. BH13

On time/early

Kind and approachable

Brilliant service.

Mrs James, Sandbanks. BH13

Mrs Sword, Poole. BH12

Fantastic job, very happy.

Mrs Sword, Poole. BH12

Mr Berryman, Parkstone. BH14

As usual the work was carried out to a high standard. Both engineers were efficient and courteous.

Mr Berryman, Parkstone. BH14

Mr Garbutt, Poole. BH14

Seven years of hard use and it looks as good as new.

Mr Garbutt, Poole. BH14

Mrs Humphrey, Poole. BH15

Excellent job/service carried out.

Mrs Humphrey, Poole. BH15

Mr Johnson, Poole. BH13

Top job. Great operative (Trevor). Great value.

Mr Johnson, Poole. BH13

Mrs. J. Maidment, Poole. BH16

Oven has been cleaned thoroughly and efficiently. Would recommend. Very pleasant staff.

Mrs. J. Maidment, Poole. BH16

Mrs Kemp, Poole. BH15

Amazing service. I didn’t recognise my oven once it had been cleaned. Friendly and efficient. Thank you.

Mrs Kemp, Poole. BH15

Mrs Jones, Canford. BH13

Very good friendly service.

Mrs Jones, Canford. BH13

Mrs Wilson, Ringwood. BH24

I am delighted with the friendly and efficient service. My oven and hob look like new and I would happily recommend you.

Mrs Wilson, Ringwood. BH24

Mrs Mo Glover, Broadstone. BH18

As always I am delighted with the results of your clean. I have a brand new oven all over again!! Rob and Trevor are very friendly and clean with their work and I would recommend them to anyone.

Mrs Mo Glover, Broadstone. BH18

Mrs Villain, Poole. BH22

A fantastic job as always.

Mrs Villain, Poole. BH22

Mr M, Broadstone. BH18

Rob has been looking after our oven for several years. He arrives when he says he will and has a very pleasant attitude – oh, and he leaves our oven nice and clean too.

Mr M, Broadstone. BH18

Mr Fuller, Parkstone. BH14

Have had OVENU valet my oven for several years and cannot find any faults. Excellent service.

Mr Fuller, Parkstone. BH14

Mrs Oliver, Poole. BH12

Always very pleased with OVENU. The oven does look like new. I would recommend to anyone.

Mrs Oliver, Poole. BH12

Mrs Dobson, Poole. BH14

Very fine job.

Mrs Dobson, Poole. BH14

Joan Sammons, Poole. BH15

I was extremely pleased with the workmanship of Rob and the excellent way he cleaned. Thank you . Will recommend to my friends.

Joan Sammons, Poole. BH15

Mrs. Moore, BH14

Rob has been coming to us for a number of years now and the service we have received has always been excellent. Not only does my oven look like new after he’s been, his highly professional and friendly manner is indicative of his outstanding service.

I don’t even have to remember to call and book! The reminder call I get regularly means I don’t have to think about booking a date – and they always fit in with my availability – particularly around Christmas!!! :o)

I have, and will continue to, recommend Rob and OvenU to my friends and family here in Dorset.

Mrs. Moore, BH14

Mrs Hollands, Poole. BH14

Another fantastic job undertaken, oven like it was the day I bought it. Some may say it’s a lot of money, but it is truly worth every penny and really only works out at £1 a week.

Mrs Hollands, Poole. BH14

Mr Davis, Poole. BH12

I have just had my oven cleaned. I didn’t realise the results. I am so happy with the service.

Mr Davis, Poole. BH12

Mr Green, Bradstone. BH18

Another good job. Well done!

Mr Green, Bradstone. BH18

Mrs Ames, Poole. BH16

I have used OVENU many times. Running a bed and breakfast I have enough cleaning every day, so having OVENU is a godsend and they do it much better than I ever could. Thank you OVENU I love you.

Mrs Ames, Poole. BH16

Mr. J. Colls, Branksome. BH12

Very well done and now looks as good as new!

Mr. J. Colls, Branksome. BH12

Mr Brown, Broadstone. BH18

Have been coming to us for over 5 years – very satisfied with the service.

Mr Brown, Broadstone. BH18

Mr Chaplin, Poole. BH15

Prompt, clean and tidy job. Well done and thanks. See you in 6 months.

Mr Chaplin, Poole. BH15

Mrs Haire, Parkstone. BH14

Thank you for a prompt and clean service.

Mrs Haire, Parkstone. BH14

M.D. Goulden, Parkstone. BH12

Everything was done superbly, all very neat and clean. The technician was polite, considerate and I would be very happy for him to return next year to repeat the cleaning process. He is someone I could recommend to friends if they have a dirty oven as indeed I did have this morning.

M.D. Goulden, Parkstone. BH12

Mrs Juett, Poole. BH14

Another year of your service – thank you for your workmanship.

Mrs Juett, Poole. BH14

Mr Robson, Branksome. BH12

Thank you for doing such a wonderful job. Oven looks amazing. Will no doubt use your services again.

Mr Robson, Branksome. BH12

Mrs Saunders, Poole. BH12

I am extremely happy with my clean. The young man was very polite and organised.

Mrs Saunders, Poole. BH12

Mr Selwood, Poole. BH17

Had my oven cleaned. Very good service and will be using you again. Many thanks.

Mr Selwood, Poole. BH17

Mrs Bush, Parkstone. BH12

I find your service very good and your staff pleasant and helpful. I always find that the work is very well done and I can recommend this service to anyone needing a good ‘oven clean’.

Mrs Bush, Parkstone. BH12

Mrs W, Poole. BH14

Thank you for another year of easy cleaning following your visit. It would be wonderful if it could be like this all the time.

Mrs W, Poole. BH14

Mrs Boyd, Broadstone. BH18

Always cleans my oven to perfection. Just like new! Lovely service.

Mrs Boyd, Broadstone. BH18

Ann Field, Upton. BH16

Very good service.

Ann Field, Upton. BH16

Mrs Roett, Poole. BH12

Well done. A good job.

Mrs Roett, Poole. BH12

Mrs Horne, Branksome. BH12

Great service – Will recommend.

Mrs Horne, Branksome. BH12

Mrs Park, Poole. BH15

Fantastic service.

Mrs Park, Poole. BH15

Mrs Morgan, Creekmoor. BH17

Used loads of times and will continue to, even Mum uses them. Thank you.

Mrs Morgan, Creekmoor. BH17

Mrs Taylor, Talbot Village. BH12

Another fantastic job, superb results/ Will use again and again. Have bought an oven clean as a present for my son!

Mrs Taylor, Talbot Village. BH12

Mrs. Smith from Canford Heath, Poole writes;

You’ve done a really good job. I am very pleased.

Mrs. Smith from Canford Heath, Poole writes;

Mrs Cox, Friars Cliff. BH23

Rob came and cleaned my oven and hood – all done very professionally – and looks like new.

Mrs Cox, Friars Cliff. BH23

Mrs Davey, Parkstone, BH14

Thanks so much. Amazing job.

Mrs Davey, Parkstone, BH14

Mr Cake, Poole. BH16

Excellent job, again!

Mr Cake, Poole. BH16

Mrs Howe, Poole. BH17

A fantastic job! I love my ovens again!

Mrs Howe, Poole. BH17

Ms Carter, Poole. BH16

Very happy with the clean. Very friendly people. Happy to use again and pass them to others.

Ms Carter, Poole. BH16

Mrs Bell, Hamworthy. BH15

Oven like new! very pleased.

Mrs Bell, Hamworthy. BH15

Mrs Kehoe, Poole. BH12

Very friendly service, and was very pleased with professional manner of the engineer.

Mrs Kehoe, Poole. BH12

Mrs Grant, Branksome. BH12

Lovely, lovely, lovely!!!!

Mrs Grant, Branksome. BH12

Miss. Davies, Poole

I was really pleased with the service supplied by OVENU. The people who cleaned my oven were really polite and friendly and the final result of my oven cleaning was excellent.

Miss. Davies, Poole

Mrs. Small, Poole

WOW ! Saves me buying a new oven.

Mrs. Small, Poole

Mrs. Rawlings, Poole

Thanks for saving me a job !

Mrs. Rawlings, Poole

Mrs. ‘B’, Parkstone

Wonderful service. Regular and very happy customer.

Mrs. ‘B’, Parkstone

Mrs. James, Poole

Lovely job!

Mrs. James, Poole

Mrs. Jones, Branksome, Poole. BH12

Lovely job. See you next year.

Mrs. Jones, Branksome, Poole. BH12

Miss. Hall, Cranford Heath, Poole. BH17

Wow! lovely job. Looks brand new really pleased. Ring me back again in 6 months.

Miss. Hall, Cranford Heath, Poole. BH17

Mrs . Barrett, Sandbanks,Poole. BH13

Lovely job as always.

Mrs . Barrett, Sandbanks,Poole. BH13

Mrs. House,Cranford Heath, Poole. BH17

You guys are brill. Many thanks. Oven is sparkling clean.

Mrs. House,Cranford Heath, Poole. BH17

Mrs. Harding, Bearwood, Poole. BH11

Brill job. Look forward to your next visit.

Mrs. Harding, Bearwood, Poole. BH11

Mrs. Cross, Poole.

Fab job, really pleased, will call again when oven is dirty, thanks so much.

Mrs. Cross, Poole.

Mrs. Bridle, Poole, BH16

Excellent.

Mrs. Bridle, Poole, BH16

Mrs. Smith, Poole, BH18

Beautiful and clean, like new.

Mrs. Smith, Poole, BH18

Mrs. Looker, Poole, BH12

Turned up on time and a great job done. Thanks

Mrs. Looker, Poole, BH12

Mrs. Dardene, Poole, BH14

Two nice chaps!! Good work.

Mrs. Dardene, Poole, BH14

Mrs. Llewelyn, Poole, BH14

Thank you oven looks like new again also. Great for my microwave which i have problems cleaning.

Mrs. Llewelyn, Poole, BH14

Mr Reichl, Poole. BH13

Wow! Another great job. Thank you.

Mr Reichl, Poole. BH13

Mr Morris, Poole. BH13

Lovely job. The wife will be pleased.

Mr Morris, Poole. BH13

Mr Wade, Poole. BH13

Excellent job – given good advice on maintaining oven – very pleased.

Mr Wade, Poole. BH13

Version 1.3

Maintaining your privacy and your trust is very important to us. We strive to be especially clear on how we use your personal information, if and when we collect it, and on the ways in which we can work together to protect your privacy.

This document is for compliance with the UK Data Protection & Privacy legislation and the Applied GDPR (General Data Protection Regulation) also known as Regulation (EU)2016/679

This Privacy Policy explains the:

  • Identity and contact information of the data controller
  • Legitimate interests of the data controller or third party
  • Purpose of the processing and the lawful basis for the processing
  • Categories of personal data to be processed
  • Details of whether personal data came from direct or indirect sources
  • Recipients or categories of recipients of the personal data
  • Details of data transfers to a third country and safeguards
  • Length of time personal data is processed and any criteria used to establish the length of time the data is processed
  • Data Subject’s Rights (Your rights)
  • Right to complain to the supervisory authority/regulator
  • Details of any part of a statutory or contractual requirement and possible consequences of failing to provide the personal data
  • The existence of any automated decision making, including profiling and information about how decisions are made

What products and services are covered by this policy?

This Privacy Policy applies to the information that we may obtain from you through your use of our website(s), from your direct contact with our franchisees or a call handling centre, collectively called the “Services”. If you have any questions or need more information about these Services, please contact us at the email address in the section below.

Data Controller

For the purposes of the data protection & privacy legislation the Data Controller is:- Ovenu Franchising Limited (abbreviated to ‘we’ and/or ‘us’ throughout this notice)

Ovenu Franchising Limited is a Company Registered in England & Wales under Registration Number 3751822.

We are also registered at the Information Commissioner’s Office No.ZA225575

To contact us, please write to us at our Trading Address; Unit 3, Station Industrial Estate, Oxford Road, Wokingham Berkshire. RG41 2YQ or use Email: privacypolicyinformation@ovenu.co.uk

We will use the information we collect for a variety of purposes, including to:

  • Make our Services work for you;
  • Provide, operate, maintain, improve, personalise, and promote our Services;
  • Develop new products, services, features, and functionality;
  • Process and complete transactions, and send you related information, including purchase confirmations and invoices;
  • Communicate with you, including responding to your comments, questions, and requests; providing customer service and support;
  • Providing you with information about services, transmitting technical notices, updates, security alerts, administrative messages, and occasional marketing messages;
  • Providing other news or information about us;
  • Monitor and analyse trends, usage, and activities in connection with our Services;
  • Investigate and prevent fraudulent transactions, unauthorised access to our Services and other illegal activities

We only process personal data on a legitimate interest basis that such processing is necessary in order to enter into or perform a contract for our service(s) or provide further information about our franchise opportunities and/or;

We and our franchisees will legitimately process data to confirm any and all bookings made in keeping with The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 and/or;

We and our franchisees will process data to supply you with accurately prepared and costed quotations prior to commencing works based on information you provide us with either verbally or via our website contact forms.

Providing further information about our franchised business opportunity is often supplied over a number of communications and there is always the option to unsubscribe at any time to stop receiving further information electronically. To stop receiving communications via any other media (by post for example), you can request this in writing to our Trading Address above.

All of the above is processed on the basis we have a legitimate interest which is not overridden by the rights or freedoms of the affected data subjects.

Categories of personal data and Sources

What information do we collect from you, and how is it used?

Direct:

You can visit our website without telling us who you are and without revealing any personal information about yourself. To provide full service however, we will most often need to collect some personal information. For instance, we collect information about you when you request a quotation or details of our franchise opportunity. The types of Information we collect may include email address, country of residence, your name, postal address and phone number.

We do not collect or process sensitive/special categories of personal data, nor facilitate processing personal data of data subjects under the age of consent (children).

Indirect:

From cookies: We may also collect “cookie” information that we may save to your computer or mobile device. Cookies are small data files stored on your hard drive or in device memory. We use cookies to improve and customise our Services and your experience; to allow you to access and use our Services ; to log visits and to understand which areas and features of the Services are most popular. We may also associate the information we store in cookies with personal information you submit while using our Services. You can instruct your browser, by changing its options, to stop accepting cookies or to prompt you before accepting a cookie from websites you visit. If you do not accept cookies, however, you may not be able to use all aspects of our Services.

For specific information on cookies, please refer to Aboutcookies.org

Logs: We may record certain information and store it in log files when you interact with our Services. This information may include Internet protocol (IP) or other device addresses or ID numbers as well as browser type, Internet service provider, URLs of referring/exit pages, operating system, date/time stamp, information you search for, locale and language preferences, your mobile carrier and system configuration information.

Analytics: We and our analytics providers also collect and store analytics information when you use our Services to help us improve our Services. We make sure this data is anonymous by not connecting any analytics data to personally identifiable data such as a name, email address, physical address or phone number.

How might we share information?

We are not in the business of renting or selling your personal information. We consider this information to be a vital part of our relationship with you. There are, however, certain circumstances in which we will share your personal information with third party data processors, as set out below:

The Ovenu business is run and operated as a Business Format Franchise under franchise agreement between Ovenu Franchising Limited and our franchisees.

Our appointed franchisees process data in accordance with our Internal Privacy Policy stipulations and in accordance with the Terms of their Franchise Agreement with us.

Newsletter Service: We use a commercial application to facilitate our newsletter service and there is the opportunity to unsubscribe on each & every item.

Compliance with Laws and Law Enforcement Requests; Protection of Our Rights: We may disclose your information (including your personal information) to a third party if:

  • We believe that disclosure is reasonably necessary to comply with any applicable law, regulation, legal process or governmental request
  • To protect the security or integrity of our products and services
  • To protect our property, rights, and safety and that of our customers or the public from harm or illegal activities
  • To respond to an emergency which we believe in the good faith requires us to disclose information to assist in preventing the death or serious bodily injury of any person; or
  • To investigate and defend ourselves against any third-party claims or allegations.

Business Transfers:

We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another person or company. And for clarity, this may include the change in proprietorship of a franchise territory. We will notify you of such a change in ownership or transfer of assets by posting a notice on our website and/or email as part of our contractual obligation to you.

Data Transfers

The data controller does not transfer personal data outside of the United Kingdom or European Union. The data controller has ensured that adequate safeguards are in place with data processors acting on its behalf.

How long will we keep the personal data?

Retaining some data may be subject to a statutory retention period and this must be adhered to, (to keep certain data for a minimum period of time). This may include personal data (name, address, contact details), but on expiry of such statutory requirement, such data will be destroyed securely. Where possible any personally identifiable data will be anonymised or pseudonymised.

Your information we use for occasional marketing purposes will be kept with us until you notify us that you no longer wish to receive this information. Our backup routine keeps data for a rolling 30 day period after which time the data is removed from all systems.

Statutory or other requirements

We do not process personal data in respect of any statutory requirement nor require personal data to be supplied as part of any contractual agreement other than the franchise agreement with our franchisees however, in respect of the controller’s services, certain communications may not be possible without such personal data being supplied, for example an email to furnish you with updates information etc. or an address to fulfil an order.

Profiling and Automated Decision Making

No profiling or automatic decision making processes are undertaken by us in respect of any personal data processing activities.

Your rights

Your fundamental rights as a Data Subject are:

  1. The right to be informed
  2. The right of access
  3. The right of rectification
  4. The right of erasure (often known as the right to be forgotten)
  5. The right to prevent processing
  6. The right to data portability
  7. The right to object
  8. Rights in relation to automatic decision making and profiling

Under the right of access (2), you have the right to obtain:-

– confirmation that your data is being processed;

– access to your personal data; and

– other supplementary information

So that you are aware of and can verify the lawfulness of the processing, your right to access can be exercised by contacting the data controller as above.

Not all fundamental rights are absolute.

Your right to complain to the supervisory authority/regulator

You have the right to complain about organisations processing your personal data.  You can exercise this right by contacting the supervisory authority of the data controller as follows:-

Head office

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Tel: 0303 123 1113 (local rate) or 01625 545 745 if you prefer to use a national rate number

We regularly review and, where necessary, update our privacy information. If we plan to use personal data for a new purpose, we’ll update our privacy information and communicate the changes to individuals before starting any new processing.